Where there is a will, there is a way; and where there is a corporate training program, there are many professionals getting equipped with enhanced skills/knowledge to do better at what they do every day.
The Indian Banking Industry is currently worth Rs. 81 trillion (US $ 1.31 trillion), and has the potential to become the fifth largest banking industry in the world by 2020; both public and private banks have begun to leverage on the latest technologies like internet and mobile devices to reach masses and make life simple for their customers. However, just like opportunities, the sector is also facing many hurdles to growth, the major ones being the lack of communication and customer handling skills in the banking staff.
To tackle the grave situation, banks continuously invest in their people and keep them updated so they can manage customers’ queries effectively, and build more fruitful relationships with the customers they come across every single day in their professional life. Many smart banks engage with highly professional and experienced corporate training companies to help their employees explore ways to understand a customer psyche and make him/her a walking advertising for the bank.
Whether a bank wishes to hold a corporate training in Mumbai or Delhi or some other city where it has its branches, or arrange a long term training program series for its employees, the modern day training companies have it all up on their sleeve. Many even customize their programs – say a customer relationship management training program - to make them highly effective for their audience. Banks just need to choose their training partner for corporate training programs in India wisely so their people can learn the best practices from the best in the training industry.
The Indian Banking Industry is currently worth Rs. 81 trillion (US $ 1.31 trillion), and has the potential to become the fifth largest banking industry in the world by 2020; both public and private banks have begun to leverage on the latest technologies like internet and mobile devices to reach masses and make life simple for their customers. However, just like opportunities, the sector is also facing many hurdles to growth, the major ones being the lack of communication and customer handling skills in the banking staff.
To tackle the grave situation, banks continuously invest in their people and keep them updated so they can manage customers’ queries effectively, and build more fruitful relationships with the customers they come across every single day in their professional life. Many smart banks engage with highly professional and experienced corporate training companies to help their employees explore ways to understand a customer psyche and make him/her a walking advertising for the bank.
Whether a bank wishes to hold a corporate training in Mumbai or Delhi or some other city where it has its branches, or arrange a long term training program series for its employees, the modern day training companies have it all up on their sleeve. Many even customize their programs – say a customer relationship management training program - to make them highly effective for their audience. Banks just need to choose their training partner for corporate training programs in India wisely so their people can learn the best practices from the best in the training industry.
